Patients and family members offer unique ideas and perspectives that enhance care and services at Halifax Regional. Patient/Family Advisors work in a variety of healthcare settings sharing their personal stories to represent all patients and families in providing an educated perspective of care by bringing authenticity, empowerment, respect and inspiration to the design and delivery of healthcare systems. That is why the Patient and Family Engagement Committee have established the volunteer role of Patient and Family Advisor. These advisors share our commitment to create and sustain partnerships with patients and families that enhance quality, safety and experience in healthcare.
We believe that Patient and Family Advisors should reflect the social and cultural diversity of the patients and families we serve, so we welcome and encourage participants from all backgrounds and experiences to apply for this volunteer position.
Click here to download an application.
Role of Advisors:
Patient and Family Advisors will serve on a volunteer basis. They will participate on committees and contribute to special projects that help Halifax Regional plan, evaluate and expand services that will support putting the patient first, always. The roles of the advisor include partner, educator, speaker, listener, advocate, collaborator and leader, ensuring the focus of healthcare is centered on the patient and the family.
The relationships and roles of patient and family advisors are diverse and continue to evolve. Our advisors will:
- Provide valuable input to create an excellent patient experience
- Help us build stronger partnerships between patients, families and Halifax Regional
- Share perspectives, experiences, and suggestions in a variety of settings
- Help create, implement, and evaluate of policies, programs, and services
- Respect and protect the confidentiality of patients, family members and employees at all times and in all circumstances
- Uphold the mission, vision, and values of Halifax Regional
Criteria for Being a Advisor
Ideal candidates will have the passion and ability to:
- Have direct experience as a patient, family member or caregiver at Halifax Regional
- Work in partnership with others, and collaborate on solutions
- Listen and reflect on issues, thoughts and priorities that are different than their own
- Respect and maintain confidentiality of patient and organization information
- Respect diversity and differing opinions
- Speak comfortably in a group and display a positive outlook on life
- Demonstrate commitment to customer satisfaction
- Maintain open communication with all staff
The time commitment required is a one to two year term. Advisor opportunities include projects that range from attending only one meeting to ongoing Advisory Council membership, which may require long-term commitment to attend regular meetings.